Contact us

Monday- Friday 
8.30-12.30 / 14.00-17.00
+39 0461 212620

Service Centers E-mail

Monday - Friday
9:00 AM - 12:00 PM / 2:00 PM - 5:00 PM
+39 0461 212610

Pay or manage your unpaid tolls

To benefit from the Urban-Pass and Brennerpass schemes, simply fill in the relevant FORM, which will send the request directly to the Company. 

Information and request for facilitations

ufficio.rimborsi@autobrennero.it

For restrictions on the use of the infrastructure

For toll collection anomalies

Monday - Friday
9:00 AM - 12:00 PM / 2:00 PM - 5:00 PM
ufficio.rimborsi@autobrennero.it

Information

For urgent or real-time information, please contact the User Assistance Center. For other requests, the Company will provide a response within 10 working days in at least 85% of cases.

Go to the form

For information and/or data concerning accidents that have occurred on the motorway, please contact COA/Traffic Police.

For incidents unequivocally attributable to the Company, please submit a specific compensation claim.

Go to the form

For information about PRM services and to report any service issues, the Company has set up a dedicated toll-free number and web page.

The Motorway Operations Center coordinates the Traffic Police patrols that monitor the motorway 24/7.
+39 0461 212992

Traffic Police sections